Privacy Policy

Last updated: 18 January 2026 

Website: www.thisphysio.com 

Operator: thisphysio.com

Contact email: 

thisphysio. ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information (if any) we collect from you when you use our website thisphysio.com (the "Site"), how we use it, and your rights in relation to that information.

This Site provides free general information and advice about common musculoskeletal conditions and physiotherapy self-management techniques. It does not offer medical diagnosis, treatment plans, appointment booking, payments, user accounts, newsletters, contact forms or any interactive features that require you to submit personal information.

1. Information We Collect

We collect only very limited information, mostly technical data that is automatically collected when you visit any website:

Server log informationWhen you visit our Site, our web server automatically records certain information in server logs. This typically includes:

• Your IP address
• Date and time of your visit
• The pages you visit and time spent on them
• The browser type and version
• Your operating system
• Referring website (if any)
• The internet service provider

Cookies and similar technologiesWe may use very limited cookies and/or similar technologies (such as pixels) for basic site functionality and anonymous visitor statistics. We do not use cookies for advertising, tracking across websites, or creating user profiles.

If we use analytics tools (such as Google Analytics), the data is anonymised where possible (e.g. IP addresses are masked). These tools help us understand how the Site is used so we can improve it.

We do not collect:

• Your name, email address, phone number or any other direct personal identifiers
• Any health information
• Payment details
• Any information through forms, logins, comments or subscriptions

2. How We Use the Information We Collect

We use the limited technical information we collect only to:

• Operate, maintain and improve the Site
• Understand general visitor behaviour (in aggregated and anonymised form)
• Detect and prevent technical issues or abuse of the Site
• Comply with our legal obligations

We do not use the information to contact you, market to you, build profiles about you, or share it for commercial purposes.

3. Legal Basis for Processing (UK GDPR)

Our processing of your personal data (mainly IP address and basic technical logs) is based on our legitimate interests (Article 6(1)(f) UK GDPR), namely:

• The proper functioning and security of the website
• Understanding how the site is used so we can maintain and improve the quality of the free information we provide

We have carried out a legitimate interests assessment and consider that these interests are not overridden by your rights and freedoms.

We do not process any special category data (such as health data) through this website.

4. Sharing of Your Information

We do not sell, rent or trade your personal information.

We may share your information only in these very limited circumstances:

• With our web hosting provider (who acts as our processor and is bound by strict confidentiality and security obligations)
• If required to do so by law, court order, or regulatory authority
• To protect the rights, property or safety of us, our Site or others (very rare)

5. International Transfers

Our web hosting and any basic analytics tools may store data outside the UK and EEA. Where this occurs, we ensure appropriate safeguards are in place (e.g. UK International Data Transfer Agreement / adequacy decision / standard contractual clauses) as required by UK GDPR.

6. Data Retention

We keep server logs and basic technical data only for as long as necessary for the purposes described above — typically no longer than [6–12] months. After this period the data is either deleted or fully anonymised.

7. Your Rights Under UK GDPR

You have several important rights under UK data protection law, including the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (in certain circumstances)
• Restrict processing
• Object to processing based on legitimate interests
• Data portability (where applicable)

Because we collect very little identifiable information about you, many of these rights may be limited in practice (for example, we usually cannot link logs to a specific individual without additional information).

To exercise any of your rights, please contact us at [your.email@example.com]. We will respond within one month (or longer if permitted by law).

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/

8. Security

We take reasonable technical and organisational measures to protect the limited data we hold from unauthorised access, loss or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

thisphysio.

Email: [your.email@example.com]

Thank you for visiting our Site.